Privacy Policy

Effective Date: May 24, 2026

Website: www.luniteboulangeriecafe.com
Managed by: L’Unité Boulangerie Café in partnership with Biggs Grows & Inspires Marketing LLC

1. Introduction

L’Unité Boulangerie Café (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, join our Unity Café Rewards program, sign up for SMS or email communications, or interact with our digital marketing materials managed by Biggs Grows & Inspires Marketing LLC.

By using our website or participating in our programs, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

Name, phone number, email address, and date of birth (for birthday rewards)

Billing, shipping, and payment information for online orders

Login credentials or contact details when setting up loyalty accounts

Information submitted through forms, surveys, promotions, or customer support inquiries

Technical Information

Device type, browser type, IP address, and website usage analytics

Cookies, tracking pixels, and similar technologies used to improve user experience

Interaction data from digital ads, email campaigns, SMS campaigns, and social media platforms

Transactional & Loyalty Data

Purchases, order history, reward points earned or redeemed, and participation in promotions

Reviews, testimonials, feedback, or survey responses voluntarily provided by customers

SMS Opt-In Information

When you opt in to receive SMS messages from us, we collect your mobile phone number and consent records associated with your opt-in.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

3. How We Use Your Information

Your information helps us to:

Process and fulfill orders and catering requests

Manage your Unity Café Rewards points and benefits

Send transactional communications such as order confirmations, delivery updates, loyalty notifications, and customer service responses

Send promotional emails or SMS messages only when consent has been provided

Improve website performance, customer experience, customer support, and marketing effectiveness

Personalize content, promotions, and loyalty experiences

Comply with legal, regulatory, and tax obligations

We do not sell customer information, lead information, or mobile opt-in data.

4. How We Share Information

We do not sell, rent, trade, or share your personal information with third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, website hosting, payment processing, loyalty platform operations, SMS delivery, and email delivery, is permitted only as necessary to provide services on our behalf.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share limited information only with trusted service providers necessary to operate our business, including:

Payment processors such as Stripe or PayPal for secure transaction processing

Loyalty and rewards platform providers such as BoomerangMe

Website hosting, email delivery, analytics, customer support, and security vendors

SMS aggregators and messaging providers strictly for message delivery purposes

All authorized vendors and service providers are contractually required to safeguard customer information and use it only for approved operational purposes.

5. Cookies & Tracking Technologies

Our website uses cookies, pixels, analytics tools, and similar technologies to:

Personalize your browsing experience

Remember preferences and loyalty settings

Improve website functionality and performance

Analyze traffic and campaign effectiveness

Deliver relevant advertising and promotions

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Communications & SMS Consent

By submitting your email address or phone number, you consent to receive transactional communications related to orders, rewards, customer service, or account activity.

Promotional emails and text messages are sent only with your express consent.

You may opt out at any time by:

Clicking “Unsubscribe” in marketing emails

Replying STOP to SMS messages

Message and data rates may apply depending on your wireless carrier plan.

SMS consent is not shared with third parties or affiliates for marketing purposes.

7. Data Security

We maintain industry-standard administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, misuse, or alteration.

Our security measures may include:

SSL encryption

Secure payment processing

Firewall protection

Restricted access controls

Password-protected systems

Routine monitoring and security updates

While we strive to protect your information, no online system can guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide requested services

Maintain loyalty and rewards accounts

Fulfill legal, accounting, and tax obligations

Resolve disputes and enforce agreements

Loyalty and rewards account information may remain active for up to 12 months unless deletion is requested.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Opt out of promotional communications

Request details regarding how your data is used

To exercise your privacy rights, contact us at:

[email protected]

10. Third-Party Links

Our website or social media pages may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of those third-party platforms. We encourage users to review the privacy policies of external websites directly.

11. Children’s Privacy

Our services are intended for users age 18 and older.

We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will promptly delete it.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any revisions will be posted on this page with an updated Effective Date. Material changes may also be communicated through email notifications or website announcements.

Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

13. Contact Us

L’Unité Boulangerie Café
Broward & Miami-Dade County, Florida
📧 [email protected]
🌐 www.luniteboulangeriecafe.com

Digital Marketing Partner:
Biggs Grows & Inspires Marketing LLC
📧 [email protected]
🌐 www.biggsgrowsandinspiresmarketing.com